Customer Service

See the size guide below. If you're between sizes, we recommend sizing up — or message us on WhatsApp and we'll help you pick.

Orders placed before 2:00 PM IST on a business day ship the same day. From dispatch, delivery takes 3–5 business days in metro cities, 5–7 in other cities and 7–10 in remote areas and the North-East. We deliver to all serviceable PIN codes in India. See Shipping & Delivery.

Shipping is free on orders of ₹999 and above. Orders below ₹999 have a flat ₹99 shipping fee, always shown at checkout before you pay.

Yes — within 7 days of delivery, for items that are unworn, unwashed and have their original tags. Return pickup costs ₹100 (deducted from your refund, or paid before an exchange ships) and is free if the item is defective, damaged, wrong, not as described or delivered late. There's no separate exchange fee.

1. Message us on WhatsApp or email us with your order number, the item, the reason — and the size you'd like, for an exchange.
2. We confirm within 2 business days and arrange a return pickup where available, or share our return address.
3. Pack the item with all tags and its original packaging, and hand it to the courier.
4. We inspect it and email you within 2 business days — then dispatch your new size, or refund you within 7–10 business days.

Custom-altered items, "Final Sale" items and intimate wear can't be returned for a change of mind — but anything defective, wrong or delivered late is always taken back. Full details: Refund & Returns.

Request a return on WhatsApp

Sorry about that. Send us your order number and photos of the item and packaging — ideally within 48 hours of delivery, so we can claim from the courier. We'll collect it free and send a replacement or a full refund, including any shipping you paid — your choice. Defective, wrong or not-as-described items are always taken back, whenever the problem is found.

Yes, free of charge, any time before it's dispatched (made-to-order pieces: within 2 hours of ordering). Message us on WhatsApp, call or email with your order number. We never charge a cancellation fee. See Cancellation Policy.

We accept UPI only — pay with Google Pay, PhonePe, Paytm or any other UPI app, or scan the QR code at checkout. Payments are processed securely by our payment gateway; we never see your UPI PIN. We don't offer Cash on Delivery or card payments at the moment.

As soon as your order ships, we email you the courier name, tracking number and link. Most orders ship with Delhivery — you can also track them on delhivery.com/tracking. Or just ask us on WhatsApp for an update. Never pay anyone who contacts you about a "failed delivery" — your order is already paid for.